FAQ
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  • Compared to other suppliers, what are the unique advantages of your services?

    Our advantage lies in our "full-process support service." From initial solution consultation and cost estimation, to mid-term production scheduling and logistics tracking, and finally to post-project technical support and follow-up visits, we have established a transparent communication mechanism throughout the entire project lifecycle, ensuring you stay informed about project progress and have a worry-free collaboration.
  • Besides product supply, can you provide on-site installation guidance?

    Yes, we provide comprehensive on-site technical support services. Based on project requirements and contractual agreements, we can dispatch experienced technicians to the site to provide installation guidance, handle construction challenges, and train operators, ensuring the accurate implementation of the solution.
  • How long does it take from order placement to delivery when working with you?

    We have established a 24-hour rapid response mechanism. Leveraging our 200-acre production base and an annual production capacity of 300,000 tons, we can efficiently handle large-scale orders. The specific delivery date will be provided by our dedicated customer service team during the initial consultation, based on your project size and logistics location.
  • My project has unique requirements; can you provide customized products?

    Absolutely. We have an experienced R&D and production team that can provide one-stop customized services, from product customization and drawing refinement to solution optimization, based on your specific design, load requirements, and site conditions.
  • How do you ensure the safety of your scaffolding system under complex working conditions?

    We control safety from the very beginning. Our professional engineering team conducts rigorous structural static calculations for each solution based on project drawings, provides detailed safety briefings before construction, and supervises the entire construction process to ensure all aspects meet or exceed international safety standards.
  • Can I get a sample?

    Yes, usually the sample is free, you just need to pay the freight first time and we will return the freight to you after you place order.
  • How do we trust your company?

    We consider honest as the life of our company. There is trade assurance from Alibaba, your order and money will be well guaranteed. And you find a third party to inspect our company. If we have clients in your country, you can contact our client to check our credit.
  • What’s your payment terms?

    30% advanced payment and balanced against copy of BL or 100% L/C at sight, or negotiate according to the order status.
  • What's your delivery time?

    About 20-45 days depending on the order quantity.
  • Can I have our own logo on the products?

    Yes, we can add your logo. Please contact with us to make sure the detailed things before placing order.
  • How can we ensure the quality?

    1. Raw material will be inspected when arrive at our factory.
    2. We will do inspection during manufacturing process.
    3. Our inspectors will check the products when products are finished.
    4. We accept the third party inspection absolutely.
    5. Once quality problems occur, just sent us pics for confirmation.
  • How about the price?

    Really competitive! Our company is near the origin of steel and we have big order amount, so we get relatively cheaper price of steel raw material ; low labor cost and near Xin'gang sea port are also our advantages. And the most of all, "less profit but big turnover" is our perpetual business principle.
  • Where is your factory located, and how can I visit there?

    Our factory is located at No.8 Dongfeng Road, Laoting County, Tangshan City, Hebei Province, China, around two hours and a half hours drive from Tianjin Binhai International Airport or Tianjin Railway Station.
  • Do you have your own factory or just a trade company?

    We have our own factory and we also have our own trade team. We can produce the products you need as your drawing and your samples.